Jets airtime contract is a ****!

Worst client client service ever! Have been a Jets client for 22 years and disgusted for bad service. Im trying to cancel an airtime discount subscription added onto my account and it has been "cancelled" 3 times all ready and still im being charged for it monthly. And worst of all, i havent received a cent for airtime on my phone, being billed every month but no airtime being send to my phone! Tomorrow I've got an appointment with my lawyer to get this sorted, tired of phoning and spending money on phone calls to get the issue sorted. Jet you will definitely hear from my laywer soon.