MM
Mpai M
1 reviews | Active since Nov 2018
29 Nov 2018, 12:31
Jetonline store
I bought a Nokia 5 cellphone online on the 23/11/2018 and paid R2499. On the 26/11/2018 they delivered an Edgars blouse. Been calling them non stop trying to get my refund and the blouse collected but on one is bothered to assist me. Been sent from pillar to post, numerous people promising to call me back but never do.
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Jet's replyOfficial
30 Nov 2018, 09:16Thank you for bringing this matter to our attention . Once again we apologise for the incorrect item that was delivered to you. We have followed up with our online team and they have confirmed that the parcel was collected late yesterday afternoon. We will ensure that the matter is resolved .
***/GO
Kind regards
The Edgars Customer Experience Team
***/GO
Kind regards
The Edgars Customer Experience Team
Best regards,
Jet's reply30 Nov 2018, 09:16
Official
Thank you for bringing this matter to our attention . Once again we apologise for the incorrect item that was delivered to you. We have followed up with our online team and they have confirmed that the parcel was collected late yesterday afternoon. We will ensure that the matter is resolved .
***/GO
Kind regards
The Edgars Customer Experience Team
***/GO
Kind regards
The Edgars Customer Experience Team
Best regards,