tL
thabo L

1 reviews | Active since Nov 2012

20 Jul 2017, 10:40

Jetmat is rude

<p>A male consaltant called me today to tell me about insurance of jetmat and i told him that they have ******* me cause am already having this insurance without my knowledge.i was never told that when i open an account then i wil have that insurance included.now when i ask this man to cancel it he was very rude about it.very very rude.when i finish this account am going to close this account.you dont call me and be rude on my phone.</p>

0
Replies (2)
Jet
Jet's reply20 Jul 2017, 15:48
Official

Kindly be advised that the matter has to be reported directly to the accounts team for actioning as we are unable to open your account on our side on the systems. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards

Customer Experience Team

Call Centre ***

Best regards,

Jet
Jet's reply20 Jul 2017, 15:49
Official

Kindly be advised that the matter has to be reported directly to the accounts team for actioning as we are unable to open your account on our side on the systems. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards

Customer Experience Team

Call Centre ***

Best regards,