LJ
LINDELWA J
1 reviews | Active since Aug 2012
10 Aug 2016, 17:28
Jetmart service
<p>Went to buy the microsoft 535 lumia from jetmart in king williams town maclean street. When I got there I was told it was out of stock and that they could NOT order it for me from another JET store or find out if it was available because they are in competition and it an expense to make a telephone call. Was so dissapointed of the SERVICE.. </p>
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Replies (2)
Jet's replyOfficial
12 Aug 2016, 08:31We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that the store was correct as we also do not move stock for Jet store as Head office, we may only advice which other branch has the item on behalf of our valued customer. Please find the below reference number for your post ********** 172/GO. We apologise again for any frustrations incurred.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Best regards,
Jet's reply12 Aug 2016, 08:31
Official
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that the store was correct as we also do not move stock for Jet store as Head office, we may only advice which other branch has the item on behalf of our valued customer. Please find the below reference number for your post ********** 172/GO. We apologise again for any frustrations incurred.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Best regards,
Jet's replyOfficial
12 Aug 2016, 08:35We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that the store was correct as we also do not move stock for Jet store as Head office, we may only advice which other branch has the item on behalf of our valued customer. Please find the below reference number for your post ***/GO. We apologise again for any frustrations incurred.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Best regards,
Jet's reply12 Aug 2016, 08:35
Official
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that the store was correct as we also do not move stock for Jet store as Head office, we may only advice which other branch has the item on behalf of our valued customer. Please find the below reference number for your post ***/GO. We apologise again for any frustrations incurred.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Best regards,