SM
Sphumelele M

1 reviews | Active since Nov 2011

03 Sept 2015, 14:18

Jetmart church street do not shop there please

Jet mart is by far the worst retail store ive come across, a while back i was seeking assistance on there top floor,there were no shop assistants insight had to walk around looking for assistance and their staff members are all rude, and do not know anything about being professional. Today i stood in the queue for 30-45 minutes waiting to be assisted abd there were only 2 or 3 cashiers which took forever with each customer having no sense of urgency what so ever. The service is appauling.

0
Replies (1)
Jet
Jet's reply04 Sept 2015, 10:01
Official
Hello Cphume,

Thank you for bringing this matter to our attention. We must apologise for your unpleasant experience in store regarding limited staff. Please be advised we have addressed this incident with the store manager you will be receiving feedback shortly.

Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Edcon customer experience team,
***