KL
Kulani L
1 reviews | Active since Jan 2019
07 Jan 2019, 15:34
Jet why though
Jet is so unfair on customers have been debited amounts for magazines that I’m not using or yet not receiving. Never subscribe for this nonsense at all. Called their help desk it’s such a waste of time , the consultant by the name of Themba Lekalakala so rude never listens he just want to go what he wants to and get over it. So I’m currently supposed to pay monies for services, never opted for and no one can be able to help.
Helpful (0)
Replies (3)0
Replies (3)
Jet's replyOfficial
07 Jan 2019, 16:51Dear Kulani
Thank you for making contact with us regarding the Edgar's Club classic that is being billed on your account. As per our discussion we will escalate your query to our accounts department for a cancellation and the reversals of the fees and feedback will be provided to you.
Please accept our apologies for the frustrations caused to you.
***/GO
Kind regards
The Edgar's Customer Experience Team
***
Thank you for making contact with us regarding the Edgar's Club classic that is being billed on your account. As per our discussion we will escalate your query to our accounts department for a cancellation and the reversals of the fees and feedback will be provided to you.
Please accept our apologies for the frustrations caused to you.
***/GO
Kind regards
The Edgar's Customer Experience Team
***
Best regards,
Jet's reply07 Jan 2019, 16:51
Official
Dear Kulani
Thank you for making contact with us regarding the Edgar's Club classic that is being billed on your account. As per our discussion we will escalate your query to our accounts department for a cancellation and the reversals of the fees and feedback will be provided to you.
Please accept our apologies for the frustrations caused to you.
***/GO
Kind regards
The Edgar's Customer Experience Team
***
Thank you for making contact with us regarding the Edgar's Club classic that is being billed on your account. As per our discussion we will escalate your query to our accounts department for a cancellation and the reversals of the fees and feedback will be provided to you.
Please accept our apologies for the frustrations caused to you.
***/GO
Kind regards
The Edgar's Customer Experience Team
***
Best regards,
KL
Kulani L's updateReviewer Update
09 Jan 2019, 13:05U know what , I’m done explaining my self all over again. Guess I have to settle this account then close it . Open up a case with the ombudsman man then maybe you guys will understand my loss. Your service department is a nightmare, I work for a bank and I never treat my customers like this stupid company does .
KL
Kulani L's update09 Jan 2019, 13:05
Reviewer Update
U know what , I’m done explaining my self all over again. Guess I have to settle this account then close it . Open up a case with the ombudsman man then maybe you guys will understand my loss. Your service department is a nightmare, I work for a bank and I never treat my customers like this stupid company does .
KL
Kulani L's updateReviewer Update
09 Jan 2019, 13:06I’m done with you guys , u are a nightmare. Mnxx
KL
Kulani L's update09 Jan 2019, 13:06
Reviewer Update
I’m done with you guys , u are a nightmare. Mnxx