1 reviews | Active since Mar 2015
JET STORES YOU TRYING YOUR LUCK
I have purchased a mobicell tablet from Jet Wynberg. Only had the a phone a month and the screen froze. I took it back to Jet Wynberg and every time i call them Alicia the manager told me shei w ating on the supplier for a quote. Well, this has happened over a period before lock down. I phoned long before lock down on a weekly basis and uptill today i get negative answers. I paid a R1000 for the phone and never had any use of it. I called Alicia a couple of times and all that she says is i am watiing on the supplier. Bad, very bad. Please give my money back, i dont want the phne anymore. I realise it is lockdown but this has happened long before lock down. I WANT MY MONEY BACK PLEASE, I HAVE THE SLIP AS I CANNOT BE WITHOUT A PHONE. I need urgent feedback on this issue as i cannot let someone tell me all the time that they are waiting on the supplier. I want feedback ASAP. PEOPLE BE CAREFUL WHEN BUYING FROM JET. POOR CUSTOMER SERVICE. THANK YOU SYLVIA AFRICA/J A VAN ZYL ***
I am a very dissapointed customer. I mean, i am begging for assistance. I eventually got feedback after i called more than 10 times. I told them i am going to social media with this as the phone was brand new. Not even a month old, never fell, just froze in my husbands hand. How can they come back after 3 months telling me i must pay for repairs? 3 long months without a cell phone? I am going to social media today and tell everyone about their poor service and warn them not to by phones from Jet. We paid a R1000 for the phone, have it for a short period of time, and come back after 3 months telling me i must R300 to repair the phone.
No, this is not on with us. Put yourself in this matter to be without a phone that you paid R1000 for. so i will wait for positive feedback. Thank you
I am a very dissapointed customer. I mean, i am begging for assistance. I eventually got feedback after i called more than 10 times. I told them i am going to social media with this as the phone was brand new. Not even a month old, never fell, just froze in my husbands hand. How can they come back after 3 months telling me i must pay for repairs? 3 long months without a cell phone? I am going to social media today and tell everyone about their poor service and warn them not to by phones from Jet. We paid a R1000 for the phone, have it for a short period of time, and come back after 3 months telling me i must R300 to repair the phone.
No, this is not on with us. Put yourself in this matter to be without a phone that you paid R1000 for. so i will wait for positive feedback. Thank you