Jet Stores run around

Good day The complaint is directed at Jet Mart Kimberley ( Northern Cape ) and hopefully management or someone dealing with 'Injury on Site' cases can assist because being redirected from pillar to post is getting beyond my frustration and lack of empathy shown by Jet Mart Kimberley is unacceptable.

On the 29.03.2019 I went to pay my bills at the store, let me first state that the store is always in a 'dirty state ' ( objects laying on the floor, buckets of water and various items ). While walking towards the counter I stepped on a sharp object, slipped and hurt my back while falling to the ground. The manager was called (Lilly Salem ) and she stated that the petty cash was already packed up and could she call the ambulance and charge it to my medical aid? In agony and pain and I said Yes - Lilly stated that I shouldn't worry as Jet Stores would pay for all the bills. I was rushed to Led Med Hospital. X rays were done. I have severe pains in my back - I consulted my Medical Doctor and he then referred me to a Physio The******. I was then admitted again to Hos[ital on the 08.04.2019 - 09.04.2019.

After being discharged I approached the Manager ( Lilly Salem ) about my bills - she promised to email the 'Treasury Department' regarding my medical bills.I have approached the store numerous times and always get the push around - no one is willing to take initiative or even provide service regarding this issue.

My problem is Im stuck with a R22500 medical bill which i believe is Jet's responsibility - I am now receiving threatening emails from Lawyers regarding this medical bill.

I contacted the complaints department at Edcon 08.08.2019 with no resolution. The following week i called again and was advised ' Edcon denies any liability as alleged in any manner'

My question is : If i never had medical aid would the harsh and inhuman treatment from Jet still stand?

There were witnesses in the store and my injury was a consequence of your improper practices and your filthy store.

I need resolution and a phone call from someone at your institution that can assist- if not i will then seek legal advise.

Regards J Klein