BM
Boitumelo M
1 reviews | Active since Mar 2017
23 Mar 2017, 15:41
JeT Stores and Edcon
<p>angry angry </p>
Helpful (0)
Replies (3)0
Replies (3)
Jet's replyOfficial
24 Mar 2017, 13:52We have received your concern and apologise for the frustrations incurred and caused our valued customer to be angry , kindly forward us the actual complaint so that it may be addressed with the correct department and so that we may get the opportunity to rectify our errors and also revert back to you with way forward on the matter. Please find the below reference number for your post ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Jet's reply24 Mar 2017, 13:52
Official
We have received your concern and apologise for the frustrations incurred and caused our valued customer to be angry , kindly forward us the actual complaint so that it may be addressed with the correct department and so that we may get the opportunity to rectify our errors and also revert back to you with way forward on the matter. Please find the below reference number for your post ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Jet's replyOfficial
24 Mar 2017, 13:53We have received your concern and apologise for the frustrations incurred and caused our valued customer to be angry , kindly forward us the actual complaint so that it may be addressed with the correct department and so that we may get the opportunity to rectify our errors and also revert back to you with way forward on the matter. Please find the below reference number for your post ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Jet's reply24 Mar 2017, 13:53
Official
We have received your concern and apologise for the frustrations incurred and caused our valued customer to be angry , kindly forward us the actual complaint so that it may be addressed with the correct department and so that we may get the opportunity to rectify our errors and also revert back to you with way forward on the matter. Please find the below reference number for your post ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
BM
Boitumelo M's updateReviewer Update
24 Mar 2017, 14:13I bought a smart phone from Jet on the 25.10.2016 i also took insurance for it .in January the phone started to be very dark on the screen i tried selecting the brightness but it remain very dark.i then took it back to the store,they promised to repair it and they told me they will call me after repairs.i kept on calling the store till today i have not get a clear answer.i followed up on a daily basis but the shop assistance kept on telling me excuses.at first he told the first person that assisted me was on leave and he will help but he failed.i then contacted the head office they promised to deal with the matter till today,the shop assistant called today and told me they cant find my phone and the management will contact me with a solution to this matter.
BM
Boitumelo M's update24 Mar 2017, 14:13
Reviewer Update
I bought a smart phone from Jet on the 25.10.2016 i also took insurance for it .in January the phone started to be very dark on the screen i tried selecting the brightness but it remain very dark.i then took it back to the store,they promised to repair it and they told me they will call me after repairs.i kept on calling the store till today i have not get a clear answer.i followed up on a daily basis but the shop assistance kept on telling me excuses.at first he told the first person that assisted me was on leave and he will help but he failed.i then contacted the head office they promised to deal with the matter till today,the shop assistant called today and told me they cant find my phone and the management will contact me with a solution to this matter.