1 reviews | Active since Dec 2016
Jet store no customer service
<p>Hi I had a problem today where I wanted to do a refund in Jet store at station square mall and I was told to go refund the item where I bought it which is in midrand because they only accept refunds that are bought in their store only.The item is still in good condition and was bought on Monday and I had my receipt also.please help me as I can't go back to midrand for a refund.</p>
This certainly sounds like an unpleasant experience you had in store and we can understand how inconvenient this was for you. We have forwarded the matter raised to the store management team for further assistance and feedback will be provided.
For full Refund and Exchange policy please click on the following link: http://www.jetonline.co.za/returns
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
This certainly sounds like an unpleasant experience you had in store and we can understand how inconvenient this was for you. We have forwarded the matter raised to the store management team for further assistance and feedback will be provided.
For full Refund and Exchange policy please click on the following link: http://www.jetonline.co.za/returns
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***