JET STORE

I am writing this review on behalf of my mother her name is Nthatisi Elizabeth khumalo Cell number is *** She is not happy at all regarding Jet account because there is someone who open a funeral cover without her permission she even contact Jet head office regarding this Issue they were supposed to refund her money back and Cancel the policy Instead the account is still active and have arrears of the funeral cover she settle the account but still they keep saying that she owes Jet funeral cover please help me because I am not happy at all how do they open a funeral cover without client, concern