NR
Nana R
1 reviews | Active since Nov 2017
02 Nov 2017, 12:20
Jet store
I 've been ****** in 2015 and they've also taken my ID book.and they open an account at jet store using my ID.I dont know how can that be possible.but i continued getting letters from jet.then i decided to go and ask whats happening they told me i owe them 6,000.i explained that i didn't open an account here my id was ******.i showed them my affidavit from police station that i've been ****** so they said they will clear my name even today they still haven't.
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Replies (2)0
Replies (2)
Jet's replyOfficial
10 Nov 2017, 09:35We have received your concerns and apologise for the inconvenience caused by the matter. We have checked the account and we cant even find the disputed account on the system records, meaning it has been actioned accordingly.. We therefore advise that the accounts team may be reached on the below details regarding follow up the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Jet's reply10 Nov 2017, 09:35
Official
We have received your concerns and apologise for the inconvenience caused by the matter. We have checked the account and we cant even find the disputed account on the system records, meaning it has been actioned accordingly.. We therefore advise that the accounts team may be reached on the below details regarding follow up the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Jet's replyOfficial
10 Nov 2017, 09:35We have received your concerns and apologise for the inconvenience caused by the matter. We have checked the account and we cant even find the disputed account on the system records, meaning it has been actioned accordingly.. We therefore advise that the accounts team may be reached on the below details regarding follow up the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Jet's reply10 Nov 2017, 09:35
Official
We have received your concerns and apologise for the inconvenience caused by the matter. We have checked the account and we cant even find the disputed account on the system records, meaning it has been actioned accordingly.. We therefore advise that the accounts team may be reached on the below details regarding follow up the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,