1 reviews | Active since Dec 2011
JET St George's Mall Poor Service and Management
<p>Good Morning</p> <p>I went to Jet in St George's Mall Cape Town last week to collect a Layby. I was informed that I can't get my goods as they are offline. I asked to speak to the Manager and she told me the same story. I went back yesterday again to collect my Layby. The same sales person informed me that the yoffline and she doesnt know when they will be online. I think the service was very pathetic as they didn't even try to help me in any way. </p>
As per our telephonic conversation.We have escalated the complaint to the Jet Cape town , St Georges management to address with regards to the lay bye complaint as the systems are always offline. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards.
Customer Experience Team
Call Centre: ***.
As per our telephonic conversation.We have escalated the complaint to the Jet Cape town , St Georges management to address with regards to the lay bye complaint as the systems are always offline. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards.
Customer Experience Team
Call Centre: ***.
Good Day
To date I have not receive any feedback from the Stores. No one has contacted me.
Good Day
To date I have not receive any feedback from the Stores. No one has contacted me.