PL
Pricilla L

1 reviews | Active since Mar 2015

09 Mar 2015, 14:15

Jet/Save/Music/Sim) Club fee

Good day <br> Please assist regarding my account <br> <br> There's an amount of R16.99 that is been added on statement account every month and its been years now,<br> please explain to me what is going on, as I never signed anything concerning the (Jet/Save/Music/Sim) Club fee, I DID NOT SIGN ANYTHING sooo in a case like this I will request a refund from all the years you have been deducting, Hope this matter will be done asap

0
Replies (1)
Jet
Jet's reply09 Mar 2015, 15:40
Official
Hello Karabo6923,

Your query has been escalated to RMCS which is a third party company to Edcon with regards to Jet/Save/Music/Sim, further investigations will be done and feedback on your cancellation will be provided shortly.

We must apologise for the inconvenience caused.

Your reference number is ***/GO.

Kind Regards
Customer Experience team
***

Best regards,