Jet Poor Marketing and Service

Jet Cellphone Leasing:

After traveling from Paulpietersburg to Jet Vryheid which is about an hour or so, only to experience a very bad service from Jet/DigitalCare.

I understand that they it's not all the stores that has the service (Cellphone Leasing) for some reasons, but it would have be so great to have all the requirements and qualifying criteria on the Ads that are going on Facebook that to just tell people go to the store you will be assisted , they do not know the required information or documents to carry when visiting the store. That is my 1st point on their service being poor, I went to the store as directed by the agent on Facebook, I had my ID document with me but didn't have my 6 months bank statement as the agent in store had advised it is part of the requirements, the agent was so kind and helpful, I got my statement went bank to apply for leasing, the agent processed everything from her side efficiently, but the problem started with the other helping agents she was working with on whatsapp , they took long to respond to her so she can go ahead with the transaction, after they responded , they requested for my bank statement again even though it was attached when initiating the application, and again another pages of my bank statement, after waiting more than 30 to 40 minutes they came back and said they do not take customers with African Bank account 🤭 What!! After I have asked on the Facebook ad and was to go to the store and had spent money traveling to the store, waited so long to get such an answer that surprised even the in-store agent because she wasn't aware of such... it is so disgusting. I think they need to start putting a detailed ad on Facebook and other marketing platform to avoid us customers going there and wait for nothing, they didn't even have a reason why they do not take African bank account holders....I was so unhappy with all that