tT
tsumbedzo T

1 reviews | Active since Mar 2012

13 Mar 2017, 09:03

Jet Please help me help a child in need

<p>Good Day</p> <p>I bought 5 pairs of jet school shoes in January for donating to 5 kids in Limpopo. Unfortunately I Got the sizes wrong. The shoes still have tags and receipt, they are still brand new. I would like to exchange them for the correct sizes but more than 30 days have passed.</p> <p>I don't know what to do, Jet Please help me help those children.</p> <p> </p> <p>Please advise on what I can do.</p> <p> </p>

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Replies (1)
Jet
Jet's reply14 Mar 2017, 10:40
Official

We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that you need to find out form the Store manager if they may be able to assist with the exchange as the final decision will have to lie with the store manager on the matter , you will have to remember the exact date and time of purchase. A reference number for the complaint logged on your behalf is as follows ***/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.