Jet online *****s your money!!
I placed an order on Jet online stores in the beginning of November, the transaction went off my card twice but my order didn’t go through. It is now the 9 January 2018, two months later and I still HAVENT received a refund and didn’t receive any items. I called the Call centre immediately to let them know, sent my bank statement and was told it will take 10 working days but still nothing! I have called numerous times, emailed and still no response from anyone!! This is absolutely ridiculous to be taking people’s money for two months! What type of business is this?
Thank you for bringing this matter to our attention .Please note that we escalated the matter to cash management to request an urgent settlement report regarding all the pending credit card refund which are not yet settled from the bank. ***/GO
Kind regards
The Edcon Customer Experience Team
Thank you for bringing this matter to our attention .Please note that we escalated the matter to cash management to request an urgent settlement report regarding all the pending credit card refund which are not yet settled from the bank. ***/GO
Kind regards
The Edcon Customer Experience Team