1 reviews | Active since Oct 2017
Jet online
In April I placed an order online for click and collect and and I selected Jet kwaMashu as my collection store. It took over a month for me to get my order, everytime when I called the call centre they kept on telling me that items have been delivered to my selected store and eveytime when i call the store I was told there were no parcels for me, only to find out that this was delivered to a store in Gauteng, after I had insisted that they double check the information on the system correctly. Again I have placed another order, this was in May, till today it has not been delivered, Iam being told the same bull**** just like last time. I have even emailed their customer service department with no response from them. Jet online shoppinv is a waste, and total ******* service
Thank you for bringing this matter to our attention .We apologise for the frustrations and inconvenience caused to your with the delayed delivery online order . We have already escalated the matter to our e-commerce team for urgent assistance. ***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Thank you for bringing this matter to our attention .We apologise for the frustrations and inconvenience caused to your with the delayed delivery online order . We have already escalated the matter to our e-commerce team for urgent assistance. ***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
