TT
Thembelihle T
1 reviews | Active since Oct 2015
30 Nov 2015, 15:30
Jet on a mission to diatroy my credit record
Good day, <br> <br> As a Jet client I recently paid off my account with Jet yet I still received a message that I owe them R48.00 with that done, I did go to the store to pay that off.<br> <br> Having said the above, what irritates me is that though I was never late for any payment, I have been informed that my account had already been handed over to the lawyers.<br> <br> In this situation, may I kindly ask you to help me by getting my account closed with this company and a settlement letter email to me so that I can partways with EDCON.<br> <br> Your assistance will be highly appreciated.
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Jet's replyOfficial
01 Dec 2015, 16:00Hello reginaht4@,
Thank you for bringing this matter to our attention. Please be advised we have escalated your query to our accounts department with regards to your account closure.
You will be receiving feedback shortly, your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised we have escalated your query to our accounts department with regards to your account closure.
You will be receiving feedback shortly, your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Jet's reply01 Dec 2015, 16:00
Official
Hello reginaht4@,
Thank you for bringing this matter to our attention. Please be advised we have escalated your query to our accounts department with regards to your account closure.
You will be receiving feedback shortly, your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised we have escalated your query to our accounts department with regards to your account closure.
You will be receiving feedback shortly, your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***