SP
Snethemba P

1 reviews | Active since Jun 2019

16 Jun 2019, 09:20

Jet Nqutu bad customer service

The store Sunday trading hours says they open at 9:00 on Sunday but we got to the store before that and the workers only walk in at 9:00 and security guard says they can’t open 9:00 since the workers just arrived and we had to wait for extra 20 min.

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Replies (1)
Jet
Jet's reply16 Jun 2019, 09:56
Official
Dear Pretty,
 
Thank you for making contact with us.
 
We have raised and addressed your concerns with the Store’s Management Team to ensure the poor level of service does not re occur in our store.
 
Please accept our sincere apologies for the frustrations caused to you 
 
***/GO
 
Kind regards,
Edgars Customer Experience Team
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