LM
Lebohang M
1 reviews | Active since Feb 2019
09 Feb 2019, 14:44
Jet Northridge Mall
Good day,
Today I went to Jet at Northridge Mall to return items i bought on sale. When i get there they tell me that they will not give me a refund because those clothes are on sale.
I don't understand why because on the receipt, it says they will refund me as long as the clothes has the tag attached and my receipt.
Please assist
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Replies (1)
Jet's replyOfficial
11 Feb 2019, 13:53Dear Lebohang
Thank you for sharing your experience with us .
Kindly note as per our discussion today our senior manager will be in direct contact with you to resolve this matter .
We apologise for the inconvenience caused to you.
Reference: ***/GO
Kind regards
The Jet Customer Experience Team
***
Thank you for sharing your experience with us .
Kindly note as per our discussion today our senior manager will be in direct contact with you to resolve this matter .
We apologise for the inconvenience caused to you.
Reference: ***/GO
Kind regards
The Jet Customer Experience Team
***
Jet's reply11 Feb 2019, 13:53
Official
Dear Lebohang
Thank you for sharing your experience with us .
Kindly note as per our discussion today our senior manager will be in direct contact with you to resolve this matter .
We apologise for the inconvenience caused to you.
Reference: ***/GO
Kind regards
The Jet Customer Experience Team
***
Thank you for sharing your experience with us .
Kindly note as per our discussion today our senior manager will be in direct contact with you to resolve this matter .
We apologise for the inconvenience caused to you.
Reference: ***/GO
Kind regards
The Jet Customer Experience Team
***