1 reviews | Active since Aug 2015
jet mart very *********** and rob people
I opened an account with jet mart 2013 and did not receive my monthly statements until february 2015, when i realized i was paying for a hollard funeral cover the i never took up, i then called them to cancel that policy and reimburse all the premium i have paid and interest, they said they were going to open an investigation, on the ff month on the statement there was another policy added that i also did not take up, i called them to cancel it again and asked to reimburse me non of that was done, since that time i have been calling trying to sort this out no one is willing to give a complete answer as to how much exactly is owed to me by jet and when will they pay me all of it, i am very unhappy and I'm willing to do everything to let the public know how cruel this company is
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, Kindly be advised that we have forwarded your query to our accounts department to advise further regarding the concerns you have raised.
The reference is as follows: ***/GO
Feedback will then be provided to you.
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, Kindly be advised that we have forwarded your query to our accounts department to advise further regarding the concerns you have raised.
The reference is as follows: ***/GO
Feedback will then be provided to you.
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***