kM
kego M
1 reviews | Active since Jun 2015
13 Jun 2015, 20:21
Jet mart Alexandra has incompitend manager and staff
sales consultant @jet.mart Alexandra refused.to exchange. my shoes eventhough I had a receipt and bought them a day b4 @ bouldrs jet, I ask for the nanager Papi he didn't even bother to come,he just sent wilson his sales consultan,good customer service is the root of business profit if u dnt tke care of ur customer u loose,bad service indeed wil nevr go back to any Jet store
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Jet's replyOfficial
15 Jun 2015, 09:58Hello kegobb21,
Our attempts to contact you today at 09:45 AM have been unsuccessful. We must apologise for the unpleasant experience in store regarding our refund and exchange policy. Please be advised we would you to assist you further however we require more information regarding the incident occurred.
Please contact us on ***and quote your reference number. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 09:45 AM have been unsuccessful. We must apologise for the unpleasant experience in store regarding our refund and exchange policy. Please be advised we would you to assist you further however we require more information regarding the incident occurred.
Please contact us on ***and quote your reference number. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Jet's reply15 Jun 2015, 09:58
Official
Hello kegobb21,
Our attempts to contact you today at 09:45 AM have been unsuccessful. We must apologise for the unpleasant experience in store regarding our refund and exchange policy. Please be advised we would you to assist you further however we require more information regarding the incident occurred.
Please contact us on ***and quote your reference number. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 09:45 AM have been unsuccessful. We must apologise for the unpleasant experience in store regarding our refund and exchange policy. Please be advised we would you to assist you further however we require more information regarding the incident occurred.
Please contact us on ***and quote your reference number. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***