aR
ashani R

1 reviews | Active since Sept 2009

14 May 2015, 12:59

JET LOADS CELL INSURANCE ON YOUR ACC NO CONSENT

PURCHASED A CELLPHONE IN NOV 2012 FROM QUAGGA CENTRE PRETORIA WEST BRANCH FOR R300 TOLD THE STAFF MEMBER I DID NOT WANT CELLPHONE INSURANCE AND YET TODAY WHEN I FINALLY GET MY STATEMENT I FIND CELLPHONE INSURANCE GOING OF MY ACCOUNT.IS THIS HOW JET DOES BUSINESS AND GETS REVENUE.AS A CLIENT ACCORDING TO NCR AND CPA JET IS SUPPOSE TO BE OPEN AND HONEST IN ALL THERE DEALINGS WITH CLIENTS SO NOT TRUE FOR JETS AND THIS IS UNACCEPTABLE FOR ME.I WANT TO KNOW WHO LOADED THIS AND WHERE IS MY APPROVAL FOR THIS.AS JET WILL FIND THAT THERE IS NO CONSENT FROM ME FOR THIS CELLPONE INSURANCE

0
Replies (1)
Jet
Jet's reply16 May 2015, 09:55
Official
Hello ASHANI,

Our attempts to contact you today at 09:45 have been unsuccessful. We would like to assist you further however we require more details such as your account or id number.

Please contact us on ***and quote your reference number for further assistance.

Kind regards,
Edcon customer experience team,
***