MK
Msizi K

1 reviews | Active since Aug 2021

30 May 2024, 10:34

Jet / Jet Home - Very Unprofessional Service

I have had a very bad experience this Morning at this store. One of the employees her name is Nokwanda (Jet Home/Jet Cashier with a birth mark on the left side of her face) had the worst unprofessional approach to me as a customer.

Firstly, she's not on a mood to work, judging from her body language, facial expression and lack of manners. She can't say please nor thank you. I had to teach her on how to approach and treat me as a customer.

I'm still standing at the till, and she calls the next customer as a sign of being a rude towards me just because I was telling her I was unhappy with her approach.

I will not be disrespected as a customer. This type of service is not what I pay for every month at the TFG group!

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Replies (1)
Jet
Jet's reply30 May 2024, 10:46
Official
Hi Msizi,

We're so sorry that you haven't had a great experience at our store. We appreciate you letting us know, we have escalated this with the relevant store.