1 reviews | Active since Dec 2016

01 Jun 2018, 08:03

Jet is a ********** company

Jet supposedly offers an online service which they should not be permitted to offer when they do not know how to operate the service...

I bought a dress online - they were more than willing to take the customer's money - however after 7 working days they could not tell me when it would be delivered to my nearest store...

I decided to cancel the order and go to one of their competitors who offers better service, better quality and better fashion...

I has been 3 weeks and I am still battling to get my money back from them..

Absolutely shocking service...It is no wonder the Edcon group is down in the dumps...

I will never set foot in a Jet store ever again...

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Replies (1)
Jet
Jet's reply01 Jun 2018, 11:35
Official

Thank you for sharing your experience with us .Apologies for the delayed online refund.We will escalate your query to our online team for urgent assistance . Once the refund has been processed we will be in direct contact with you.Thank you for your support. ***/GO

Kind regards

The Edcon Customer Experience Team