IM
Itumeleng M
1 reviews | Active since Feb 2019
12 Jul 2019, 11:16
Jet: horrible and ************
Jet responded to my hellopeter post by saying they do not refund cell phones. What am I supposed to do as I paid for a phone, more than 2 months ago, that is not in my possession and thus not being use? Or am I asking too much by requesting a refund? Does Jet treat all its customers like this?
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Replies (1)
Jet's replyOfficial
12 Jul 2019, 11:33Hi Itumeleng,
Kindly note there is a customer pick up document that your signed during point of sale that clearly stated that cellphones may not be refunded.
However your query is escalated to the store to assist in coming up with a suitable resolution within the next 48 business hours.
Your reference number remains the same:
***/GO
Kind Regards
The Jet Team
***
Kindly note there is a customer pick up document that your signed during point of sale that clearly stated that cellphones may not be refunded.
However your query is escalated to the store to assist in coming up with a suitable resolution within the next 48 business hours.
Your reference number remains the same:
***/GO
Kind Regards
The Jet Team
***
Jet's reply12 Jul 2019, 11:33
Official
Hi Itumeleng,
Kindly note there is a customer pick up document that your signed during point of sale that clearly stated that cellphones may not be refunded.
However your query is escalated to the store to assist in coming up with a suitable resolution within the next 48 business hours.
Your reference number remains the same:
***/GO
Kind Regards
The Jet Team
***
Kindly note there is a customer pick up document that your signed during point of sale that clearly stated that cellphones may not be refunded.
However your query is escalated to the store to assist in coming up with a suitable resolution within the next 48 business hours.
Your reference number remains the same:
***/GO
Kind Regards
The Jet Team
***