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Shirley T

1 reviews | Active since Oct 2020

13 May 2024, 09:50

Jet home can't assist me return my item without the slip

I bought a mellerware azure 2200w cordless kettle at maponya mall jet home,I don't have my slip and they said their system only keeps the records for only 3 Months and it's not the first time I bought with my account how does a company like this not be able to help us as clients 😭 especially when I'm now stuck with something not working I even have the box too someone please help

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Replies (2)
Jet
Jet's reply13 May 2024, 10:45
Official
Hi Shirley,

 
We appreciate you letting us know, we have escalated this with the relevant store. 
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Shirley T's update24 May 2024, 06:13
Reviewer Update
I have been waiting for feedback from Jet home Maponya mall I'm not sure where are they busy digging it from ,no sense of urgency or reply this shows me that no customer service at all