sM
sandile M
1 reviews | Active since Feb 2015
01 Feb 2015, 16:00
JET GATEWAY A *******
I bought a few items december 24th,as a present to my sister,2 of those items didnt fit her,since we went on a vacation,i had to wait till we comeback so i can return it,then i returned it yesterday,but guess what? There store manager offered to refund me half of what i paid or else i go \Home"with my staff"
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Jet's replyOfficial
02 Feb 2015, 09:43Hello 3sixty031,
We must apologise for the unpleasant experience in store with regards to our refund and exchange process. Please be advised as per the Edcon policy, if you return an item after the 30 days period we will credit the item at current system price.
We have raised your concerns with the store manager and will revert with feedback shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
We must apologise for the unpleasant experience in store with regards to our refund and exchange process. Please be advised as per the Edcon policy, if you return an item after the 30 days period we will credit the item at current system price.
We have raised your concerns with the store manager and will revert with feedback shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply02 Feb 2015, 09:43
Official
Hello 3sixty031,
We must apologise for the unpleasant experience in store with regards to our refund and exchange process. Please be advised as per the Edcon policy, if you return an item after the 30 days period we will credit the item at current system price.
We have raised your concerns with the store manager and will revert with feedback shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
We must apologise for the unpleasant experience in store with regards to our refund and exchange process. Please be advised as per the Edcon policy, if you return an item after the 30 days period we will credit the item at current system price.
We have raised your concerns with the store manager and will revert with feedback shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,