kL
keneilwe L
1 reviews | Active since Feb 2013
21 Dec 2015, 14:18
Jet ***** department ***********
<br> <br> i received a call from Jet ***** department on 22/11/2014 regarding a purchase of cell phones on an account opened in my name **********ly.I confirmed it was ***** and i was asked to submit an affidavit at my nearest jet store along with my Id to open a dispute.I went Forest Hill Mall Jet and submitted the paper work also filling in an application for dispute.Today 21/12/2015 i received my credit report indicating I owe Jet close to R6000 from that ********** account i reported.My credit is messed up and no one at Edcon seems to be interested to assist me.<br> <br>
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Replies (1)Jet's replyOfficial
22 Dec 2015, 14:23Hello klefaladi,
Thank you for bringing this matter to our attention. We are so sorry to hear this has happened to you. We have escalated your query to our ***** department to fully investigate on this matter.
Upon investigation feedback will be provided. Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We are so sorry to hear this has happened to you. We have escalated your query to our ***** department to fully investigate on this matter.
Upon investigation feedback will be provided. Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***
Jet's reply22 Dec 2015, 14:23
Official
Hello klefaladi,
Thank you for bringing this matter to our attention. We are so sorry to hear this has happened to you. We have escalated your query to our ***** department to fully investigate on this matter.
Upon investigation feedback will be provided. Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We are so sorry to hear this has happened to you. We have escalated your query to our ***** department to fully investigate on this matter.
Upon investigation feedback will be provided. Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***
