LL
Lucinda L

1 reviews | Active since Oct 2012

09 Nov 2023, 14:57

Jet

My account was paid in full. Meaning I don't owe anything. They have threatened to hand me over for R9.71 of which is their club fees and nonsense after my account was paid and my balance R0.00! I want to close my account because of this and they emailed me stating I need to pay their R9.71 before they close my account. This is unacceptable as I don't owe them anything. If I could give a zero rating, I would.

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Replies (1)
Jet
Jet's reply14 Nov 2023, 14:09
Official
Hi Lucinda,
 
Thank you for flagging this. We have escalated this matter with our accounts team.