NM
Nthabiseng M

1 reviews | Active since Sept 2016

04 Feb 2019, 12:25

Jet Evaton mall assault

At Evaton mall Jet, I walked in with a bag on my hip. An employee was at the door, when I walked out she demanded to search my bag. Surprised, I obliged. She started accusing me of *****ing a deodarent which was in my bag the whole time! She asks me "is this your first time shopping here" with a look of disgust. I say yes. She looses her sh** tells me this is her job and random other things. I walk out. SHE FOLLOWS ME IN THE MALL SCREEEAAMING AT ME. Ordering every security I walk past to detain me! The whole mall was staring at me! All over a R20 used can of body spray. I want the manger to call me. I want footage and I want to press charges. She grabbed my arm while shouting to the world how she will humiliate me!

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Replies (1)
Jet
Jet's reply04 Feb 2019, 13:41
Official
Dear Nthabiseng 

Thank you for sharing your experience with us .
Please accept our sincere apologies for the humiliation  and embarrassment  caused to you.
By copy of your mail we will alert senior management for investigation purposes and feedback will be provided to you.
***/GO

Kind regards

The Jet Customer Experience Team
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Best regards,