SM
Sindiswa M
1 reviews | Active since Nov 2015
18 Nov 2015, 22:31
Jet employees providing 100%bad customer service
My mother has an account with Jet stores,with a protection plan and a club benefit.On the last statement she was owing R3474.16.I reported her death at Bridge city Mall in Durban&
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Jet's replyOfficial
20 Nov 2015, 08:33Hello Masinyane S,
Our attempts to contact you today at 08:26 AM have been unsuccessful. Please be advised we have addressed this incident with our in store management team at Jet Cresta with regards to the claim, you will be receiving direct feedback from our store management shortly.
Your reference number is ***/GO. We must apologise for the inconvenience and frustration caused to you.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 08:26 AM have been unsuccessful. Please be advised we have addressed this incident with our in store management team at Jet Cresta with regards to the claim, you will be receiving direct feedback from our store management shortly.
Your reference number is ***/GO. We must apologise for the inconvenience and frustration caused to you.
Kind regards,
Edcon customer experience team,
***
Jet's reply20 Nov 2015, 08:33
Official
Hello Masinyane S,
Our attempts to contact you today at 08:26 AM have been unsuccessful. Please be advised we have addressed this incident with our in store management team at Jet Cresta with regards to the claim, you will be receiving direct feedback from our store management shortly.
Your reference number is ***/GO. We must apologise for the inconvenience and frustration caused to you.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 08:26 AM have been unsuccessful. Please be advised we have addressed this incident with our in store management team at Jet Cresta with regards to the claim, you will be receiving direct feedback from our store management shortly.
Your reference number is ***/GO. We must apologise for the inconvenience and frustration caused to you.
Kind regards,
Edcon customer experience team,
***