KM
Koketso M
1 reviews | Active since Jan 2020
13 Jan 2020, 09:56
JET - EDCON GROUP
I paid up my account and i am struggling to get my paid up letter. I am being sent from pillar to post and it doesn't seem like i'll be getting the letter anytime soon. I urgently need the paid-up letter for my new job. THIS IS URGENT!!
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Replies (1)
Jet's replyOfficial
14 Jan 2020, 10:28Dear Koketso
Thank you once again for making contact with us.
Kindly note that your query has been escalated to our third parties as there is still a balance showing on our side causing a delay with the letter .
Once we receive confirmation from our collections team we will provide you with the letter .
***/GO
Kind regards
Edgar's Customer Experience Team
***
Thank you once again for making contact with us.
Kindly note that your query has been escalated to our third parties as there is still a balance showing on our side causing a delay with the letter .
Once we receive confirmation from our collections team we will provide you with the letter .
***/GO
Kind regards
Edgar's Customer Experience Team
***
Best regards,
Jet's reply14 Jan 2020, 10:28
Official
Dear Koketso
Thank you once again for making contact with us.
Kindly note that your query has been escalated to our third parties as there is still a balance showing on our side causing a delay with the letter .
Once we receive confirmation from our collections team we will provide you with the letter .
***/GO
Kind regards
Edgar's Customer Experience Team
***
Thank you once again for making contact with us.
Kindly note that your query has been escalated to our third parties as there is still a balance showing on our side causing a delay with the letter .
Once we receive confirmation from our collections team we will provide you with the letter .
***/GO
Kind regards
Edgar's Customer Experience Team
***
Best regards,