Jet Club Cancellation - An impossible reality. Bad Service from Jet and Edcon.

This is the email that I have send on many different occasions over the last couple of months and there have been absolutely no response at all. All I get is automated responses and the promise that someone will get back to me within 48 hours but nothing ever comes from this.

"I would like to cancel my Jet Club Membership with immediate effect. It is linked to my Edgards Account – See Card Number ***67 0764

I’ve been trying for a very long time to get this cancelled. I even called ***as well as ***but have been put on hold for up to 10min at a time.

I did not sign up for this and was wondering why there was a charge on my Edgars Account of R42.00 per month. I unfortunately didn’t notice it in time.

The gentlemen at the till at Jet in Tygervalley Center Cape Town told me that I qualified for a discount when I was purchasing clothing items but I never thought that he will enroll me to become part of the Jet Club. This is not acceptable and I would like to get reimbursed for all the monies I’ve since been paying for this. I haven't paid the last 2 months and refuse to do so until this get cancelled and reimbursed!

I would like this done with immediate effect. I will report you on https://www.hellopeter.com/ as well as highlight it on other Social Media platforms if I don’t hear from you soon. I need confirmation of the cancellation in writing and proof that I will be reimbursed. This needs to reflect on my account asap."