Jet clothing reaping off customers with airtime and insurance deductions

I have a longstanding account with Jet clothing. They added an aritime recurring decduction for cell C which i did not apply for. For 2 years I have been struggling to cancel this deduction. I am thrown from pillar to post with Messaging it's not them that are deducting and are therefore unable to assist me. Of a sudden insurance deduction were added just before the Covid years. This way Jet is treating its longstanding customers is shocking. I wish there was a way I could becassisted. Xola Louis Nakase I D ***