JET CLOTHING ACCOUNT ACCOUNT QUERY

THIS IS NOT MY EXPERIENCE BUT MY FATHER IN LAW. OVER THE YEARS HIS BEEN PAYING A JET ACCOUNT THAT NEVER DECREASES. THEY HAVE REPORTED THIS SO MANY TIMES BUT NEVER GET A SOLID RESPONSE THIS IS LITERALLY OUR LAST HOPE. THEY GET CALLED EVERY MONTH BEING HARRASED BY JET FOR PAYMENT BUT THE BALANCE JUST STAYS THE SAME. THE LIMIT ON THE ACCOUNT DOESNT INCREASE, BUT THE BALANCE JUST STAYS THE SAME. HE ONLY HAS ONE FUNERAL POLICY ON THE ACCOUNT BUT ITS ACTUALLY RIDICULOUS THAT THIS HAS ACTUALLY GONE ON FOR YEARS.