1 reviews | Active since Nov 2016

22 May 2019, 11:43

JET - BULLYING ME INTO OTHER OBLIGATIONS

Jet... Never when I signed the contract for the account was I notified of a account and funeral cover and never was I notified of the Jet Club subscribtion cost. I was told that the Jet Club is free. I am dissapointed as I have realized that I have been paying these costs all along. I have my own cover, why should I take the cover from Jet? Also, I received a letter from jet yesterday that I was in arrears with my account after I have made an arrangement with them as there has been a problem with my salary. the arrangement was made on 24-03-2019 and was kept to. Wht should I pay for a letter dated 11-04-2019? I will encourage everybody I know to close their account with you if you continue with these charges and ******** costs. I want all those costs written back.

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Replies (3)
Jet
Jet's reply22 May 2019, 11:58
Official
 Thank you for taking the time in addressing your account concerns with us. Kindly be advised we have referred your query to our Credit Regional Office for assistance and feedback will provided to you. 

Reference number: ***/GO 

Kind Regards, 

The Customer Experience Team 

's update23 May 2019, 15:40
Reviewer Update
Reference number: ***/GO


They have no idea what I am talking about when I quote this reference number...
's update23 May 2019, 15:53
Reviewer Update
What is the point of giving a reference number when nobody knows what you are talking about?