JET BLOEMFONTEIN
I went to Jet, Fleurdal Bloemfontein this morning to give two shirts back that's to small for me. Unfortunately Ive lost the slip and thought as the shirts is clearly marked with their label they would refund me. They were not in a mood to help me or even to look at the shirts, This is really bad service and in the future we will stay away from jet stores although we used to buy most of our clothing there.
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Jet's replyOfficial
08 Dec 2018, 11:36Dear Charl,
Thank you for bringing your shopping experience to our attention.
Please be advised our Refund and Exchange Policy is part of the service that we offer you, our Valued Customer
We will exchange or refund products provided that:
•there is valid proof of purchase, i.e. till slip or gift receipt;
•it is within 30 days of purchase;
•it is in its original packaging or condition, i.e.;
????the security seal or shrink wrap is intact (if applicable)
????it is unworn and unused and the price ticket is attached
We have referred your query to the stores management team to address and resolve within the next 48 hours.
NB: The policy is printed at the back of the receipt.
Your reference number is:
***/GO
Kind Regards
The Jet Team
***
Thank you for bringing your shopping experience to our attention.
Please be advised our Refund and Exchange Policy is part of the service that we offer you, our Valued Customer
We will exchange or refund products provided that:
•there is valid proof of purchase, i.e. till slip or gift receipt;
•it is within 30 days of purchase;
•it is in its original packaging or condition, i.e.;
????the security seal or shrink wrap is intact (if applicable)
????it is unworn and unused and the price ticket is attached
We have referred your query to the stores management team to address and resolve within the next 48 hours.
NB: The policy is printed at the back of the receipt.
Your reference number is:
***/GO
Kind Regards
The Jet Team
***
Jet's reply08 Dec 2018, 11:36
Official
Dear Charl,
Thank you for bringing your shopping experience to our attention.
Please be advised our Refund and Exchange Policy is part of the service that we offer you, our Valued Customer
We will exchange or refund products provided that:
•there is valid proof of purchase, i.e. till slip or gift receipt;
•it is within 30 days of purchase;
•it is in its original packaging or condition, i.e.;
????the security seal or shrink wrap is intact (if applicable)
????it is unworn and unused and the price ticket is attached
We have referred your query to the stores management team to address and resolve within the next 48 hours.
NB: The policy is printed at the back of the receipt.
Your reference number is:
***/GO
Kind Regards
The Jet Team
***
Thank you for bringing your shopping experience to our attention.
Please be advised our Refund and Exchange Policy is part of the service that we offer you, our Valued Customer
We will exchange or refund products provided that:
•there is valid proof of purchase, i.e. till slip or gift receipt;
•it is within 30 days of purchase;
•it is in its original packaging or condition, i.e.;
????the security seal or shrink wrap is intact (if applicable)
????it is unworn and unused and the price ticket is attached
We have referred your query to the stores management team to address and resolve within the next 48 hours.
NB: The policy is printed at the back of the receipt.
Your reference number is:
***/GO
Kind Regards
The Jet Team
***