MD
Mondli D
1 reviews | Active since Aug 2016
11 Jun 2019, 17:52
Jet are chalatons
Bought cellphone from Jet in Pinetown , within a month it stopped working , took it back they refused to fix , replace or give money back , bunch of chalatons and ****** .. I will however escalate the matter , never ever ever buy cellphones from them
Helpful (0)
Replies (3)0
Replies (3)
Jet's replyOfficial
12 Jun 2019, 08:21Dear Mondli
Thank you for bringing this matter to our attention.
We apologise for the inconvenience and disappointment caused to you with the handset.
Kindly note that the handset has to be sent away to the service provider for a technical assessment as it is past the 7 day period.
Please return the handset to the store with the receipt /box and accessories for assistance.
***/GO
Kind regards
Edgars Customer Experience Team
Thank you for bringing this matter to our attention.
We apologise for the inconvenience and disappointment caused to you with the handset.
Kindly note that the handset has to be sent away to the service provider for a technical assessment as it is past the 7 day period.
Please return the handset to the store with the receipt /box and accessories for assistance.
***/GO
Kind regards
Edgars Customer Experience Team
Best regards,
Jet's reply12 Jun 2019, 08:21
Official
Dear Mondli
Thank you for bringing this matter to our attention.
We apologise for the inconvenience and disappointment caused to you with the handset.
Kindly note that the handset has to be sent away to the service provider for a technical assessment as it is past the 7 day period.
Please return the handset to the store with the receipt /box and accessories for assistance.
***/GO
Kind regards
Edgars Customer Experience Team
Thank you for bringing this matter to our attention.
We apologise for the inconvenience and disappointment caused to you with the handset.
Kindly note that the handset has to be sent away to the service provider for a technical assessment as it is past the 7 day period.
Please return the handset to the store with the receipt /box and accessories for assistance.
***/GO
Kind regards
Edgars Customer Experience Team
Best regards,
MD
Mondli D's updateReviewer Update
26 Jun 2019, 14:04None of any advice and solutions you offered are as useless as the product you have to me , you have wasted my time , energy and effort
MD
Mondli D's update26 Jun 2019, 14:04
Reviewer Update
None of any advice and solutions you offered are as useless as the product you have to me , you have wasted my time , energy and effort
MD
Mondli D's updateReviewer Update
26 Jun 2019, 14:12I was clear , that your store Edgar's Active , Pinecrest centre and employees especially Sizwe Gwala , that incompete , insultive disrespectful fool and the store manager , who offered no solution nor urgency in resolving our complaint could help us in any way , in telephonic conversation I did explain , how utterly useless it would be to deal with the shop , yet 2 weeks later , no solution from Head office
MD
Mondli D's update26 Jun 2019, 14:12
Reviewer Update
I was clear , that your store Edgar's Active , Pinecrest centre and employees especially Sizwe Gwala , that incompete , insultive disrespectful fool and the store manager , who offered no solution nor urgency in resolving our complaint could help us in any way , in telephonic conversation I did explain , how utterly useless it would be to deal with the shop , yet 2 weeks later , no solution from Head office