FC
Fazlin C

1 reviews | Active since Apr 2024

09 May 2024, 20:24

Jet - ********* and inefficient client service

If there was a rating less that zero, you would be getting that. As I predicted with my previous review. You write an email to some person in some or other random office. It bounces between jet and TFG and boom another excuse and everything is closed without Comms to the complaint. You practice ********* business practice, ineffective client service and a round robin game when they mess up on their so called legacy clients.

0
Replies (3)
Jet
Jet's reply10 May 2024, 07:13
Official
Hi Fazlin,
 
Thank you for bringing this matter to our attention we will escalate your query to our team. 

Jet
Jet's reply10 May 2024, 07:14
Official
Hi Fazlin,
 
Thank you for bringing this matter to our attention we will escalate your query to our team. 

Jet
Jet's reply14 May 2024, 13:43
Official
Hi Yolanda,

Thank you for flagging this. We have escalated this matter with our accounts team