SM
Sandra M
1 reviews | Active since Jun 2015
15 Jun 2015, 13:22
Jet airtime contract not cancelled
Jet did not cancel my airtime contract despite requesting this numerous times, now I can't even do a simswop and I need my number, I intend reporting this as I work within a financial institution and I know what they are doing is wrong I every way. They do not have ethics whatsoever.
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Replies (1)
Jet's replyOfficial
17 Jun 2015, 11:04Hello Sandra Mapuza ,
Our attempts to contact you today at 10:57 AM have been unsuccessful. Please be advised all products on your account have been deactivated and your account has been closed as per your request.
We must apologise for the unpleasant experience regarding your account. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 10:57 AM have been unsuccessful. Please be advised all products on your account have been deactivated and your account has been closed as per your request.
We must apologise for the unpleasant experience regarding your account. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Jet's reply17 Jun 2015, 11:04
Official
Hello Sandra Mapuza ,
Our attempts to contact you today at 10:57 AM have been unsuccessful. Please be advised all products on your account have been deactivated and your account has been closed as per your request.
We must apologise for the unpleasant experience regarding your account. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 10:57 AM have been unsuccessful. Please be advised all products on your account have been deactivated and your account has been closed as per your request.
We must apologise for the unpleasant experience regarding your account. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***