1 reviews | Active since Apr 2017

14 Apr 2017, 15:24

Jet accounts are pathetic and are ****s indeed

<p>So I opend an account with jet a while ago...when I first opend it they said if I buy for a 1000 rand or more they would give me half the value back..thats what the consultant said...little did I know that it was a voucher that I had terms and conditions...however I let it be....I havent used up my card for more than 6 months but I always pay installment because I wanna pay and close this account...however it seems the more I pay...the less my credit gets...how the hell does that work??????...wen I go into the store and call the call centre nobody has a straight answer for me....I have been paying all the time but nothing...I make sur that I dont join anything...recently I was told that my limit has increased when I did not request it at all....who gives them the right to make changes without my permission???....this is ridiculous..I wouldnt advise anybody to take an account with Jet...its pathetic and ridiculous and they have no way of communicating...its all about money for them...highly disappointed...</p>

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Replies (1)
Jet
Jet's reply19 Apr 2017, 13:28
Official

Kindly be advised that the matter regarding the account instalment enquiry has been sent to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding follow up on the matter. Please find the below reference number for your post ***/GO .

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.