NK
Nonhlanhla K
1 reviews | Active since Sept 2011
06 Nov 2015, 19:28
Jet account management services
I have been trying to close my Jet account for more than six months, my account is paid up (balance is 0) but Jet refuses to close it. I have been to customer services a couple of times but still have not received assistance.
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Replies (1)
Jet's replyOfficial
09 Nov 2015, 13:50Hello nhlanhla99,
Our attempts to contact you today have been unsuccessful. Please be advised your query has been escalated to our accounts department, investigations will be done and feedback will be provided shortly regarding your paid up letter.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today have been unsuccessful. Please be advised your query has been escalated to our accounts department, investigations will be done and feedback will be provided shortly regarding your paid up letter.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply09 Nov 2015, 13:50
Official
Hello nhlanhla99,
Our attempts to contact you today have been unsuccessful. Please be advised your query has been escalated to our accounts department, investigations will be done and feedback will be provided shortly regarding your paid up letter.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today have been unsuccessful. Please be advised your query has been escalated to our accounts department, investigations will be done and feedback will be provided shortly regarding your paid up letter.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Best regards,