MM
Menzi M
1 reviews | Active since Nov 2018
20 Nov 2018, 13:10
Jet Account Horror
I app**** for a store account at jet stores.I waited forever for the consult to call me back and once they did they said they'd call back with the results in 48 hours..A week went by with no call or communication until I sent an e-mail almost 2 weeks later then I was informed my application was declined because I can't afford an account at this stage which is shocking as I earn a salary of about R9000 monthly with no other accounts or dependents...how can I not afford an account when I have a stable income and no other accounts
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Jet's replyOfficial
22 Nov 2018, 08:59Thank you for bringing this matter to our attention. Please accept our sincere apologies for the disappointment caused to you with your account application.
Kindly note that we will escalate your concerns to our new accounts team and feedback will be provided to you .
***/GO
Kind regards
The Edcon Customer Experience Team
Kindly note that we will escalate your concerns to our new accounts team and feedback will be provided to you .
***/GO
Kind regards
The Edcon Customer Experience Team
Jet's reply22 Nov 2018, 08:59
Official
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the disappointment caused to you with your account application.
Kindly note that we will escalate your concerns to our new accounts team and feedback will be provided to you .
***/GO
Kind regards
The Edcon Customer Experience Team
Kindly note that we will escalate your concerns to our new accounts team and feedback will be provided to you .
***/GO
Kind regards
The Edcon Customer Experience Team