1 reviews | Active since Dec 2015
Jet account.
I paid up my husband's jet account in Oktober, after I asked for the settlement amount. I wanted to close the account in November 2022 only to be informed about the jet club that has been charged to the account. We have never app**** for jet club or jet club magazine. It's the second time that charges for jet club got charged to the account and that I had to cancel it. Imagine having to cancel and pay for something twice that you never app**** for. The store assistant that helped us was very helpful and kind, but the accounts department was awful. When they did a security check with my husband over the phone in store, they even gave us 3 different addresses that were listed on the account,addresses of places that we've never been to in our lives.
Thank you for bringing this matter to our attention we will escalate your query to our team.
Thank you for bringing this matter to our attention we will escalate your query to our team.
