Jet Account Declined

I app**** online for a new jet account. Upon querying the status of my application i was told that the account was declined due to y bank statement not being uploaded. Have been given a number to call from our local Jet store but have been pushed from pillar to post with no one to assist. Been given 7 different numbers and no one knows what on earth is going on.... Really now Jet... not the type of service that we should receive. Educate your staff so that they know whats going!!!!!!!!!!!