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MM
Masingoaneng M

1 reviews | Active since Jul 2019

14 Jul 2019, 10:02

Jet account

Again regarding my statement. I requested that they send my statement with the cellphone insurance cancelled so that i can pay and close my account. They sent it and its still there. I willl not pay until its rectified. They are going to ruin my credit record.

0
Replies (2)
Jet
Jet's reply14 Jul 2019, 13:20
Official
Dear Masingoaneng,
 
Thank you for making contact with us.
We have tried making contact with you but you were not available.
Please note that the Cellphone insurance was cancelled  13/07/2019 which will reflect on your next month`s statement.
Please accept our apologies for the frustrations caused to you. 
 
***/GO
 
Kind regards,
Edgars Customer Experience Team
***

Best regards,

MM
Masingoaneng M's update14 Jul 2019, 14:02
Reviewer Update
Then you are going to add more charges for next month. I want to pay the balance and cancel the account now. Send the balance.