TM
Tasneem M
1 reviews | Active since Jul 2017
09 Aug 2019, 20:26
Jet
My husband and I noticed on our Jet (Menlyn Park) slip today that when buying something that was R76.99 they charge us 1 cent extra for a vest to round up the amount to R77.00. Now I know that it is just a cent but it's the principle behind it. Ask us first and if they doing it to everyone and on every item it adds up to a lot of money.
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Jet's replyOfficial
11 Aug 2019, 09:51 Thank you for highlighting the flaw during your recent visit to our jet Menlyn store. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. At Edcon, we take pride in ensuring our customer's satisfaction and we unfortunately did not meet your expectations. We have will address the issue of the systems charging our customers a different price and the staff members to pay more attention into detail. Kind regards Customer experience team.
Best regards,
Jet's reply11 Aug 2019, 09:51
Official
Thank you for highlighting the flaw during your recent visit to our jet Menlyn store. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. At Edcon, we take pride in ensuring our customer's satisfaction and we unfortunately did not meet your expectations. We have will address the issue of the systems charging our customers a different price and the staff members to pay more attention into detail. Kind regards Customer experience team.
Best regards,