I'VE NEVER SEEN SUCH PATHETIC SERVICE

I don't know how many emails I have to send before I get feedback from you people.

I have asked so nicely that you don't contact me during office hours, yet the call center calls me EVERY SINGLE DAY. I CANNOT TAKE CALLS AT WORK!!

You're very quick to threaten me with lawyers and handing me over, but you ignore any communication from me? I have been paying for account insurance for 2 years, specifically to cover my account should anything happen with my job. Now it has, and no one has even tried to explain to me why my account insurance has not been activated. You just keep threatening me. Your service is utterly pathetic, to say the very least. I have contacted your customer care, I have sent emails, I have sent SMS's, I have told you over the phone, I have sent you messages on your Facebook page, I have lodged a complaint on hello Peter. What do I need to do for you people to wake up and assist me??? No wonder the whole Edcon group is failing, it's because it's employees could not be less interested in customer satisfaction.